Cincinnati, Ohio and Surrounding Areas

info@xforma.org

(513) 980-4701

xForma Facility Services

Privacy Policy

Last Updated: May 15, 2026

At xFORMA (accessible from xforma.org), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by xforma.org and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

Voluntarily Submitted Information

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you contact us through web forms, or when you request a service quote. This information may include:

  • Name
  • Email address
  • Phone number (including mobile phone numbers for text messaging)
  • Physical address or service address
  • Any other details you provide in text fields or inquiry forms

Automatically Collected Information (Cookies and Tracking)

Like most WordPress websites, xforma.org utilizes cookies and standard server logs to collect information about how our site is used.

  • Comments: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
  • Log Files: These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services.
  • Improve, personalize, and expand our website functionality.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, for customer service, updates, and other informational purposes.
  • Send you text messages (SMS) or emails to coordinate service schedules, send appointment reminders, or answer direct inquiries, provided you have consented to receive them.

3. Text Messaging (SMS) Privacy & Consent

We value your privacy and are committed to protecting your mobile information.

  • Consent: When you provide your mobile phone number via our online forms, you explicitly consent to receive transactional and promotional text messages from xFORMA. Message and data rates may apply. Message frequency varies.
  • Opt-Out: You can opt-out of receiving text messages from us at any time by replying “STOP” to any text message you receive from us.
  • Strict No-Sharing Policy for SMS Data: Mobile Information Sharing: No mobile information or phone numbers will be shared with third parties, affiliates, or partners for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

4. Embedded Content From Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, maps, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5. Data Retention

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. Your Data Protection Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to object/restrict processing: You have the right to object to or restrict our processing of your personal data.

If you would like to exercise any of these rights, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

Email: info@xforma.org

Phone: (513) 980-4701]